Frequently Asked Questions
Everything you need to know about shopping with Bohame.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How can I track my order?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, Bohame ships to select international destinations. Shipping rates and delivery times vary by country and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
At Bohame, we prioritize quality and responsibility. We work closely with our global suppliers to ensure that all products meet our high standards for craftsmanship and fair labor practices.